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Frequently Asked
Questions

 

Here are answers to the some of the questions we are most frequently asked:

Q: How do I request a quote for service?

A: Either email your quote request to sales@calcargo.com or call (510) 785-0951 and ask to be transferred to the Sales department. 

Q: Can I look at my company's current order processing and shipment status information online?

A: Yes, you will be able to soon using our online Order Processing, Transportation and Delivery Log Information function. Once our Customer Support Department provides you with your customer ID and password information, simply go to the home page of our corporate website, www.calcargo.com, and enter that information on the left-hand side of the screen.

Q: Will the order processing and shipment status information accessible online be secure?

A: Yes, it will be absolutely secure. There will be no way anyone can access the information without the requisite log-on information.

Q: What geographic areas does CalCargo cover? 

A: Our substantial warehousing and extensive transportation fleet and consolidation system allow us to efficiently serve the entire West Coast, particularly Northern and Central California. We can also provide comprehensive coverage to Southern California and most parts of Nevada, Oregon, and Washington through our strategic relationships with local logistics providers. Click here for more details on the areas we currently cover.

Q: Is CalCargo a full-service logistics company?

A: Yes, CalCargo is a full-service logistics company and our basic services include public and contract storage, freight consolidation, pool distribution, inventory and information management, freight delivery and import/export services. Click here for a detailed list of all the services we currently offer.

Q: How long has CalCargo been in business?

A: A family owned and run business, CalCargo was founded twenty-eight years ago and is widely recognized as a leader in providing cutting-edge logistics and transportation services for its wide range of West Coast and international clients. Click here for more company background information.

CalCargo Customer Support Representative (18603 bytes)

Highly Experienced
Customer Support

No matter what your need, you can
always expect to receive timely,
efficient and courteous customer support.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 


 

 

 

 

 

 

 

 

 

 

 

Copyright 2008 CalCargo, Inc. All Rights Reserved.